Terms & Conditions
By shopping with Vinayak Creation, you agree to the following terms:
Order Processing:
If the payment is not COD, then all orders are processed after successful payment. Details must be accurate to avoid delays.
Shipping & Delivery:
Free Delivery is available across India only, if delivery address is out from India, Shipping charges apply based on location and courier service.
Return Policy:
Returns are accepted only for defective or damaged products.
A clear return video recorded while opening the package is required.
Without a return video, returns will not be accepted.
Refunds & Replacements:
After verifying the return video, we will process a refund or replacement as applicable.
Product Colors & Display:
Actual colors may vary slightly due to screen settings and lighting.
Privacy & Security:
Your personal information is used only for order processing and is not shared with unauthorized parties.
Misuse of Our Website:
Any fraudulent activity, false claims, or misuse of return policies may result in order cancellation.
Right to Change:
Vinayak Creation may update prices, policies, or terms at any time without prior notice.
Refund Policy
- Refunds are issued only for defective or damaged products after verifying the return video recorded during package opening.
- If the defect is confirmed, a refund will be processed to your original payment method.
- Refunds are not applicable for wrong size, dislike of product, or no return video.
- Processing time for refunds is usually 7-10 working days after approval.
Frequently Asked Questions (FAQ)
1. Do you offer free shipping?
Yes, but only across India.
2. What is your return policy?
Returns are accepted only for defective items and require a return video recorded while opening the package.
3. How do I get a refund?
If your return is approved after video verification, a refund will be processed within 7–10 working days.